Skip to Content Skip to Search Skip to Footer

Order by phone: 0800 033 8006

Back to Oppo

Oppo A16s

Oppo A16s

Find the help you need

Perform a factory reset with buttons

1. With the device turned off, press and hold the volume down and power button at the same time.
2. When you feel the device vibrate, release only the power button. Continue to hold the volume down button.
3. A black screen will now appear. When you see this, release the volume down button.
4. Use the volume down button to highlight your language and press the power button.
5. Use the volume down button to highlight Wipe data and press the power button.
6. Using the on-screen keypad, enter the verification code shown on the screen.
7. Ensure Format data is highlighted and press the power button.
8. Tap Format.

More Oppo support

Visit Oppo's support pages

Help us improve our support pages.

Looking for something else?

Make an insurance claim

Learn how to make an insurance claim.

Make a claim

Report loss or theft

Let us know if your device has been lost or stolen.

Report loss or theft

Unhappy with your device?

Read our Device Returns Policy.

Returns Policy